On the site build call, we will discuss your options for using this solution, as well as answering any questions that you may have regarding set up and ongoing usage of this functionality. This website uses cookies to improve your experience while you navigate through the website. Get the insight you need to forecast future events and ensure profitability. This cookie is set by GDPR Cookie Consent plugin. Our Quality Control teamwill review everysingle detail we gathered and you provided toensure we have accurately represented your operationand its business rules. This cookie is set by GDPR Cookie Consent plugin. This information will help the CaterTrax team set up the budgets and associate them with customers. In the fourth and final session, you will learn everything you need to successfully manage your customer accounts and information. But opting out of some of these cookies may affect your browsing experience. These cookies track visitors across websites and collect information to provide customized ads. The support is fantastic and they keep on making improvements too. ), Third party order approval requirements and capabilities (if applicable), Optional field labels and display messages, Any additional / special requirements for your location, Options to be offered for order delivery or pickup, Lead time requirements for order fulfillment, Specific information required for billing (e.g. Need to get up and running even faster? This Worksheet has been developed to assist you with defining your requirements for the creation of your floor stockmenu. Some other factors with varied options to discuss on your telephone meeting, as well asany other questions you may have: Dont have time to fill out the online form right now? Click here to be directed to step-by-step instructions on how to request the conversion and review the guidelines to get your operation ready. If no build-to level should be displayed for this item, enter NA. These cookies track visitors across websites and collect information to provide customized ads. Soon youll be able to take theguesswork out of supply management. The cookies is used to store the user consent for the cookies in the category "Necessary". There was a whole different system needed to process credit cards too! 1. In addition to the questions below, well cover the following topics: This field is for validation purposes and should be left unchanged. Start Date:If applicable, enter the date on which the budget is first available (optional). Our services andtraining teams have helped thousands of TRAXERS implement and learn touse CaterTrax. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. Our team will optimizeyour site based on the information we gather andyou provide. Please specify any additional fields that you feel should be required or requested for a one-time customer registration. We can discuss your specific requirements on the Catering Rooms Manager build call with your Site Build specialist. It is suitable for what we do on a daily basis, is user-friendly, and simplifies the process of catering operationally and for the customer. By clicking Accept, you consent to the use of all cookies. Mobile Phone. This cookie is set by GDPR Cookie Consent plugin. During our call well discuss some additional options based on your business, as well as expectationsfor the timing of your site launch. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. Logos can be displayed on your home page and on invoices generated by your TRAX Platform. . Logos may be displayed on your home page and on invoices generated by your CaterTrax system. This Worksheet has been developed to assist you with defining your requirements for the creation of your floor stockmenu. Person Submitting:Enter your name, email, and phone number. Nothing could be truer! Welcome to our online catering system! Select your menu 3. Choose from the featured menus or contact us to customize your event. If Allow % Overage = Yes, enter the allowable percentage as a whole number (e.g., to allow a 2% budget overage, enter 2). Welcome to CaterTrax. Please provide names of anyone who should have an administrative user account along with their desired passwords and access level. Please download this document and provide it the IT professional who will assist you. Logos can be displayed on your home page and on invoices generated by your TRAX Platform. The cookies is used to store the user consent for the cookies in the category "Necessary". Kitchen printing enables you to configure printing based on your kitchens need and coordinate timing and order fulfillment. The cookies is used to store the user consent for the cookies in the category "Necessary". Payment Method:Enter the payment method to be used for budgets (e.g., Cost Center, Budget Center, etc.). Please download the documents below to get started installing, configuring, launching and using your kitchen printer. This cookie is set by GDPR Cookie Consent plugin. This site is currently under maintenance We should be back momentarily. In order to launch your site, we require information from your foodservice operation. We use cookies to improve your experience, customize your content and ads, and analyze how our site is used. Enter Your CaterTrax Username: *Reminder your CaterTrax Username is not an email address. Necessary cookies are absolutely essential for the website to function properly. Account Name: List your account/site name. Submit a high quality, high resolution image file of your logo. In general, full access accounts will be useful for your primary catering team members. Provide your menu. If the product will be associated with a category (e.g., Food, Beverage, Paper, etc. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. Follow these instructions to complete the Budget Management Worksheet. Come one, come all. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. The Lofts at Village Gate274 North Goodman StreetSuite 500Rochester, New York 14607. This information will help the CaterTrax team set up the budgets and associate them with customers. Please fill out the form below in advance of a brief telephone meeting inwhich you will discuss specific set up requirements, and your various options regardingsite settings so we can customize your Floor Stock module options to best meet yourneeds. A reset password link will be sent to the email associated to the user account submitted. We look forward to working with you to customize yourCaterTrax site. In each column, replace the words Add Floor Name with the name of a floor or department (e.g.,Oncology, Emergency, 4-3700) to which you will make products available. The call will also give you an opportunity to ask any questions youmay have. In addition to the questions below, well cover thefollowing topics: Dont have time to fill out the online form right now? Don't forget to check out our monthly and seasonal promotions! I was at the point where nothing else was getting accomplished. Give Us a Call 1-800-975-8729 CaterTrax support is here to help Monday - Friday 8:00AM - 5:00PM EST. Analytical cookies are used to understand how visitors interact with the website. Full Service Catering Remit Payment To: 410 Westhampton Way Richmond, VA 23173 Ph: (804) 484-1440 Heilman Catering Remit Payment To: 410 Westhampton Way Richmond, VA 23173 The cookie is used to store the user consent for the cookies in the category "Analytics". Our Floor Stock Module will make replenishingstock for hospital, office, or campus hospitality stations easier and more convenientthan ever. Catertrax Login. The Catering, Floor Stock, and the Take-out Solutions have had a huge impact on our labor costs, supply costs. CaterTrax | TraxCentre Login Page Login to TRAXCentre Forgot your password? But opting out of some of these cookies may affect your browsing experience. If the product will not be associated with a category, enter NA. To prepare for our info gathering call, please read through theinformation and questions below, and have the information available to us. In order to launch your site, we require information from your foodservice operation. A training specialistwill break down the basics so you and your staffcan get started, engage, and reduce the learningcurve to full productivity. Congratulations! Come prepared to define and discuss your businessgoals and processes. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Start Date:If applicable, enter the date on which the budget is first available (optional). CaterTrax Online Ordering. This should be submitted in an image file. 1. Admin Login . If no build-to level should be displayed for this item, enter NA. For each product (row), enter the number one (1) in each Floor Name column for which theproduct should be available. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Note: The 30 day timeline defined above is a sample. From creating custom orders to managing change requests, this comprehensive session will make you an order management expert. Chapel Hill, NC 27514. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our software provides your customers a simplified ordering process and easy-to-use navigation, and is customizable with a theme that reflects your unique brand of hospitality. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We would create a Statement of Work detailing the costs and time involved and present that to you after we have completed our research with our Graphic and Web Designers based on your requirements. Congratulations! An alternative may be to use a general group email address that may be accessed by multiple persons. Please provide a detailed description of the payment types that you wish to offer. Welcome to our online catering system! The information we request provides us guidance to help properly configure the TRAX Platform to ensure your success. Authorized Customer(s):List the first and last name of any customer who is authorized to use the budget at checkout (An account on the site must already exist in order for budget to be assigned). Expedited services are available upon request, Download IT Professional Installation Guide, Download Site Administrators Installation Guide. We are proud to be your catering service provider. This training is suited forevery individual you expect to administer yourCaterTrax site. In addition to the questions below, well cover thefollowing topics: Dont have time to fill out the online form right now? Budget Amount:Enter the total dollar amount of the budget as a whole number (e.g., for a $2,000 budget, enter 2000). This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. Product Name: Enter the name of the item being sold and/or requested. Duke University Hospital. 1. During our call well discuss some additional options based on yourbusiness needs, as well as your expectations for the timing of your site launch. This cookie is set by GDPR Cookie Consent plugin. Catering Management Software for Caterers, Foodservice Operators, Independent Owner Operators, and Managed Hospitality Providers. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . Dont have time to fill out the online form right now? Return the completed worksheet below or via email to your Sales Executive/Client Success Manager. Send an Email You can reach us at support@catertrax.com Submit a Ticket You can submit a support ticket by logging into your CaterTrax site and clicking on the life jacket icon. Dedicated to your satisfaction, all CaterTrax clients have access to our complimentary services including our support team who is available 24/7/365. If needed, a Menu Support Specialist will contact you with questions or suggestions. This cookie is set by GDPR Cookie Consent plugin. Please fill out the form below in advance of a brief telephone meeting inwhich you will discuss specific set up requirements, and your various options regardingsite settings so we can customize your Floor Stock module options to best meet yourneeds. We did it. In general, full access accounts will be useful for your primary catering team members. If you choose to download the form, you may return it to us by uploading it or emailing [emailprotected]. Issuing Unit: Enter the pack size of the unit (i.e., how it will be delivered). The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We have added multiple buildings and locationsas our network grew and the CaterTrax team was always there to help us work through these changes every step of the way. Soon youll be able to take theguesswork out of supply management. Submit your order. Please specify any additional fields that you feel should be required or requested for a one-time customer registration. . Lori K., Lead Worker Floorstock/Catering Billing for LVHNLehigh Valley Health Network. Mar 17, 22 (Updated: Jul 23, 22) The training (live and online), the support, the sitesthe software and the service have all been great assets for me and my team. Duke Raleigh Hospital . Privacy Policy. Decide who should have administrative access toyour CaterTrax account. This website uses cookies to improve your experience while you navigate through the website. Customers were waiting to hear from me but I was drowning and couldnt keep up! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Dining Near Me. Par: Enter the build-to level for this item. Templates are just a starting point, the sky is the limit. ), Third party order approval requirements and capabilities (if applicable), Optional field labels and display messages, Any additional / special requirements for your location, Options to be offered for order delivery or pickup, Lead time requirements for order fulfillment, Specific information required for billing (e.g. *Please note some solutions and add-ons are not available for certain divisions. If you choose to download the forms, you may return it to us by uploading it or emailing [emailprotected]. Select your menu These cookies will be stored in your browser only with your consent. We need an electronic version of your full menu. Expedited services are available upon request, Download IT Professional Installation Guide, Download Site Administrators Installation Guide. Authorized Customer(s):List the first and last name of any customer who is authorized to use the budget at checkout (An account on the site must already exist in order for budget to be assigned). By clicking Accept, you consent to the use of all cookies. This cookie is set by GDPR Cookie Consent plugin. Our catering software enables our clients to streamline orders and operate multiple lines of business efficiently. The information we request provides us guidance to help properly configure the TRAX Platform to ensure your success. During this time, you will have the opportunity toask questions and discuss your goals and expectationswith your dedicated Site Build Specialist. We can further explain your options and system requirements during our call. .GIF, .PNG, .JPEG, OR .JPG formats are preferred. express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. Budget Name/Number:List the name/number to appear for this budget in the dropdown after the budget payment method is selected in Step 4 of the checkout process (e.g., A35291, 1051010/ICU, etc.). You can also contact our support team and we will point you in the right direction. To prevent any order from being placed using this budget if the order total exceeds the available budget, use the dropdown to select No. Thank you for selecting the Catering Rooms Manager solution. This will appear on your home page along with address and telephone information, and also on your invoices. Set-up your payment gateway.Please complete the Converge Form and return to Molly Gerhold. Then I heard about CaterTrax and how convenient it was for both the office and the client. It does not store any personal data. In addition to the questions below, well cover the following topics: This field is for validation purposes and should be left unchanged. The callwill also give you an opportunity to ask any questions you may have. We will also need to know the email address, job title, and primary phone number. Our team will optimizeyour site based on the information we gather andyou provide. Do you already have a designer or collection of images youd prefer to use on your site? To prevent any order from being placed using this budget if the order total exceeds the available budget, use the dropdown to select No. We also use third-party cookies that help us analyze and understand how you use this website. Return the completed worksheet below or via email to your Sales Executive/Client Success Manager. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. Applicable Ordering Module:Use the dropdown to select the CaterTrax solution for which this budget should be available (i.e., Catering, Floor Stock, Take-Out, or Store). Learn more about our Take-Out solution, a suite of functions that can help you add revenue streams and take your operation to the next level with pick-up and delivery support. Need to replicate the look and feel of your corporate site or just have something else in mind? Please inform your team members what their user name and case sensitive password will be. Share our Design Guide (below) with them so they can send our Site Build Team correctly-sized images and your customized brand colors. If a build-to level should be displayed for this item, enter the value. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Please view our menus at erau.catertrax.com. Name, Phone Number, Password, and Email are all required. Create an account Expedited services are available upon request. We use cookies to improve your experience, customize your content and ads, and analyze how our site is used. In addition to thequestions below, well cover the following topics: The telephone meeting, is intended to allow you and our Site Build specialist todiscuss available options, implications of options, and to respond to specific needs orquestions that you may have, as well as addressing your expectations regarding timingof the launch and functionality of the module. Examples - XYZ Catering, XYZ Catering at _____. Name, Phone Number, Password, and Email are all required. Toprepare for our info gathering call, please read through the information and questions and have theinformation we need handy. Name, Phone Number, Password, and Email are all required. Our old system required us to view requests via an email set up and then enter the information into their system, plus we would need to send them a copy of their invoice. The CaterTrax Back to Basics series gives you the knowledge you need to leverage the tools built into the platform so you can grow and manage your business. Customer Login. Our Floor Stock Module will make replenishingstock for hospital, office, or campus hospitality stations easier and more convenientthan ever. Submit your logo. Visit our Education Services page for access to all of our educational resources including advanced training and Back to Basics. .GIF, .PNG, .JPEG, or .JPG formatsare preferred. Lance T., Food Operations ManagerWalt Disney World | Orlando. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Some commonly used examples are Address, Department, and Notice: The TRAX Platform will be unavailable 3/5/23 from approximately 10 AM - 10 PM EDT as we migrate our hosting infrastructure to a Cloud services provider. Once an IT professional completes installation and configuration of your kitchen printer, you are ready to start printing. Contact us at slcccatering@taher.com or give us a call at 801.957.5410 or at 801.957.4520. Examples - XYZ Catering, XYZ Catering at _____. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Expedited services are available upon request. Start Planning Your Customer Roll-Out. Bring accuracy and accountability into your business. The cookie is used to store the user consent for the cookies in the category "Performance". Need to get up and running even faster? Administrative accounts can be created with two different access levels. The cookie is used to store the user consent for the cookies in the category "Analytics". Order fulfillment lead time requirements and options, Specific information required for billing (Cost Center number,Department Name, etc. Please download this document to guide to review instructions on how to launch and use your kitchen printer and find answers frequently asked questions. Catering Rooms Manager Pre-Integration Form. You will have the opportunity to evaluate yoursite to confirm we met your needs and wants. Seize Control Bring accuracy and accountability into your business. On the site build call, we will discuss your options for using this solution, as well as answering any questions that you may have regarding set up and ongoing usage of this functionality. Product Name: Enter the name of the item being sold and/or requested. Basically equivalent to read-only access, and may be useful for kitchen managers, bookkeepers, or anyone who might need to know order status and information without the ability to make any changes to orders or site settings. Complete the following forms so we can get started creating your site. Download the form. You will have the opportunity to evaluate yoursite to confirm we met your needs and wants. PDF and .DOC formats are preferred. As launch day approaches, your dedicated Site Launch Coordinator will provide you with additional information and resources. We are committed to your success from day one and our goal is to have you up and running within 30 days. Welcome. CaterTraxs all-in-one catering management software, the TRAX platform, includes powerful modules geared to help you promote, grow, manage and sustain your business. Welcome to CaterTrax. . To prevent any order from being placed using this budget if the order total exceeds the available budget, use the dropdown to select No. We look forward to working with you to customize your CaterTrax site. These are the earliest and latest service times available for your customers to select, such as 6:00 am 7:00 pm, etc. If you arent sure which solutions you have purchased or havespecific questions about the forms, you can ask our Site Launch Coordinator. Our clients ask us for specific reports regarding their catering expenses. ), Options to be offered for delivery or pick-up, Available service times to be offered for delivery or pick-up, Payment choices to be offered and payment processing options, Order size requirements (minimum and maximum), Printer functionality and options (If applicable), If items should be listed alphabetically, use the dropdown to select, If items should be listed in the same order as listed in the worksheet, use the dropdown to select. Slider 1a Slider 2a Slider 3a Slider 4a Our commitment to your success starts from day one. The Lofts at Village Gate 274 North Goodman StreetSuite 500Rochester, NY 14607, [emailprotected]Toll Free US: 1 (800) 975-8729, New Years DayPresidents DayMemorial DayEmancipation DayIndependence DayLabor DayThanksgiving DayDay After ThanksgivingChristmas DayBoxing Day, Copyright 2022, CaterTrax, Inc. All rights reserved. Some commonly used examples are Address, Department, and Mobile Phone. . Submit a high quality, high resolution image file of your logo. An email with instructions to reset your password has been sent. These are the earliest and latest service times available for your customers to select, such as 6:00 am 7:00 pm, etc. Thank you for selecting the Catering Rooms Manager solution. The cookies is used to store the user consent for the cookies in the category "Necessary". Use the documents below to review and select the images that fit your businesses brand best. Invite your customers to Customer Roll-Out training so they can learn how easy it is to place orders using your new site. The cookie is used to store the user consent for the cookies in the category "Performance". We can discuss your specific requirements on the Catering Rooms Manager build call with your Site Build specialist. Learn more about our Take-Out solution, a suite of functions that can help you add revenue streams and take your operation to the next level with pick-up and delivery support. You also have the option to opt-out of these cookies. CaterTrax software improves morale, saves money and cuts down on waste. Christine W., General ManagerCampbells Soup. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The leading catering management software for North Americas largest foodservice management companies. Review the sections below to understand the process of getting started and learn more about the solutions that will help you seamlessly manage and grow your business. As you work with our Site Build Team, start with the Design Guide below to help customize your CaterTrax solution. Welcome to CaterTrax. The cookie is used to store the user consent for the cookies in the category "Other. During our call well discuss some additional options based on yourbusiness needs, as well as your expectations for the timing of your site launch. The Lofts at Village Gate274 North Goodman StreetSuite 500Rochester, New York 14607. The link is only valid for 1 hour. Your CaterTrax site has launched and will start bringing your catering operation more clients. Dont have time to fill out the online form right now? Start Date:If applicable, enter the date on which the budget is first available (optional). (0) Item(s): $0.00. To prepare for our info gathering call, please read through theinformation and questions below, and have the information available to us. We will work with you to serve corporate meetings and events, dinner parties, cocktail receptions, socials and much more. Admin Sign In . Soon youll be able to take theguesswork out of supply management. Submit your logo. They manage all the moving partsof the site build process to make sure you haveeverything you need for a successful launchwithout the stress. Toprepare for our info gathering call, please read through the information and questions and have theinformation we need handy. Affectionately referred to as TRAXERS, we are fortunate to have thousands of clients of all sizes and many of which are willing to share their passion for CaterTrax. It has been an integral part of our success. Our flexible platform, exceptional service, and expert support are just a click away. The content of this website may not be copied in part or full without express written permission from CaterTrax Inc. All violations will be prosecuted to the fullest extent of the law. With high-volume catering, its imperative to be organized. With the implementation of CaterTrax, we are able to provide our clients with that information instantly because CaterTrax technology and support teams helped create those reports. Use the documents below to review and select the images that fit your businesses brand best. Catering Management Software for Caterers, Foodservice Operators, Independent Owner Operators, and Managed Hospitality Providers. These cookies ensure basic functionalities and security features of the website, anonymously. If the product will not be associated with a category, enter NA. During our call well discuss some additional options based on your business, as well as expectationsfor the timing of your site launch with this Take-Out Solution. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. We will discuss optional functionality during the integration meeting. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".