If you have not received your renewal form, please contact our information line on 0345 600 0659. Can I use my disability-related with a companion bus pass in other parts of England? The cards offer older and disabled people free travel in the capital In the unlikely event that your pass does not arrive, you should call. Before your pass expires, we may send you a letter inviting you to renew it manually. What do I do with a bus pass which is no longer needed? Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Age-related passes will be valid for five years. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Older person's bus pass renewal. If you've had a concessionary bus pass for the last five years, you might . Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. For Seniors, pricing is as follows: One-way fare: $1.00. If you send us different evidence, your pass may be delayed or refused. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. There is no need to contact us until we get in touch with you. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be You won't need to renew your bus pass when it expires. You should have received all the information you need by now. I have applied for my new bus pass, what should I do with my current pass? If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Freedom Pass expiring: How and when to renew London travel permits. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. You have moved since your last bus pass was issued and not informed us. igo card for 11 to 16 year olds. What time can I use my bus pass outside of Gloucestershire? You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. If you move address, update the details on your bus pass at least three weeks before the renewal date. The cookie is used to store the user consent for the cookies in the category "Analytics". I have moved into Gloucestershire. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. current pass expires so pass holders dont need to do anything, just wait for a What type of medicine do you put on a burn? Analytical cookies are used to understand how visitors interact with the website. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. If it has already expired, please call 0345 678 9088 to arrange a renewal. 1 week before current vouchers expire. *A. pensioners. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. You can make updates to the following details before your bus pass renews: your appearance. You should continue to use your current pass, but then cut it up once your new pass arrives. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. If you dont provide us with evidence, your new pass will be delayed. The expiry date will normally be five years from your birthday. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. All rights reserved. You also have the option to opt-out of these cookies. State pension claimants who apply directly through their local council should be aware. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Age-related pass or vouchers. I am a disabled pass holder, will I receive a bus pass renewal letter? Alternatively you are able to renew your vouchers online. What should I do? You can apply for your renewal bus pass online. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Lee Higgins, Telford & Wrekin Councils Customer Services Manager, said. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Customers will receive their new pass to the registered address at least1 week before their current pass expires. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. If you do not have your current pass, then please contact us. These cookies track visitors across websites and collect information to provide customized ads. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Disabled person's bus pass . If you have any questions, please contact Essex County Council by calling0345 743 0430. for staff to amend your details and arrange for a renewal pass. Please let us know if you no longer require a bus pass. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. The passes will be sent out automatically but people should call the bus renewal hotline . Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. However, you may visit "Cookie Settings" to provide a controlled consent. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. It is not valid in Wales* or Scotland. 4 Apply online. Collecting an application form from your local library. An older persons bus pass has exactly the same benefits as a disabled persons pass. The cookie is used to store the user consent for the cookies in the category "Other. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. How long does it take to renew an older persons pass? You should have receive your renewal form by mid-February. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Please provide them with as much detail as possible about the journey you wished to make. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. For those people needing to apply for their renewal this too can now be done byApplying online. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Most young disabled (under 16) pass holders should have received a short form to return. Older Person's bus passes will be renewed soon. I am an age-related bus pass holder and my current bus pass is due to expire soon. Disability-related passes can be valid for 1 - 5 years. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Blackburn with Darwen: Passes that were automatically renewed should be received by 1st March 2023. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We also use third-party cookies that help us analyze and understand how you use this website. Please ensure that you keep us informed of any changes to your name or address. However, GCC has not been involved in this. Can I use my pass on Trains? A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You will need to apply to your new local authority for a new pass. Your bus pass will be renewed automatically. You do not need to renew an igo card. Update or cancel a card. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related).