Before beginning any major repairs, it is important to turn off the power to the machine. facebook; twitter; Liked Your Experience? If you purchase a product or register for an account through one of the links on our site, we may receive compensation. While they do offer some high-end appliances, they also offer products that are more affordable and suitable for daily use. Depending on your model, there may also be a plastic cover over the side panels of the ice maker unit; if there is, use a flathead screwdriver to carefully remove the cover screws. I've called the company and been notified that there is no recall on the item. Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. It may not display this or other websites correctly. The brand name, model, and serial number are printed on a label on the right panel inside the refrigerator. Passwords are 6-20 characters with at least one number and letter. Of the models subjected to the recall, three side-by-side models are in our refrigerator ratings. I made several attempts in calling this number only to get caught up in a loop. The link you selected is for a destination outside of the Federal Government. Will refrigerator work with ice maker removed? Is there a recall on Frigidaire ice makers? The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. I thought I did a good job of checking for a similar problem on here but I guess not. it recently started beeping 3 times as thought the door were left open, but the door is completely closed. The company will schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. The refrigerators range from 23 to 36 inches wide. The U.S. Consumer Product Safety Commission has a list of the model numbers. Step 2: Remove the ice maker. 02 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The refrigerators all feature an ice maker and come in stainless steel, white and black. Consumer Reports says to call Electrolux at 833-840-5926, email them at icemakerrecall@electrolux.com, or visit their website at icemakerrecall.com. The United States Consumer Product Safety Commission says . They were sold atLowes, Home Depot and appliance stores nationwide and online at Frigidaire.com between April 2020 through March 2022 for $1,200 to $4,300. The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Next, disconnect the water supply line and the electrical plug by pulling them off of the back wall gently. SCRIPPS CO., ALL RIGHTS RESERVED. Hopefully it doesn't freeze up again in a couple days. Frigidaire is a well-known appliance brand with a wide selection of products ranging from mid- to high-end.
All Rights Reserved. I purchased a Frigidaire refrigerator model number FG4H2272UF on June 19, 2020. We truly understand the impact this may have on you and are working closely with our suppliers so we can deliver your order as quickly as possible.Online scams have also increased significantly during the pandemic--please only use the official Frigidaire.com site or shop at one of our authorized retailers to avoid fraudulent scams.Thank you for being a part of the Frigidaire family. CPSC.gov is an official website of the United States government. FGHC2331PFAA Ice maker not making ice FGHC2331PFAA Not dispensing water . Step 1: Shut off the power. Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. She also mentioned that no ice has formed in the corner. The ice maker class action lawsuit accused Frigidaire of acting deceptively in designing, manufacturing, selling and servicing "French Door" refrigerators with a certain type of ice maker. The affected models are: PRMC2285AF, ERMC2295AS, FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, FRSS26L3AF, and FFHI1835VS. F F0ndue Member Joined Apr 14, 2021 Messages 1 Location Canada Apr 14, 2021 #1 Model Number FG4H2272UF Brand Frigidaire Age 1-5 years Yes, LG craft ice makers can be removed. In addition, any damage resulting from misuse, unauthorized repairs, or neglect is not covered by the manufacturers warranty. e are committed to getting you a quick and effective solution. I looked over the other thread and my ice maker seems to be different than the one in the older post. Furthermore, any physical damage is also excluded from coverage. 365 days to return any part. All email addresses you provide will be used just for sending this story. In order to fix it, CPSC says to empty the ice bucket and contact Electrolux who will schedule an appointment with a technician for you so that the ice maker can be replaced and it will be free. Includes easy step by step instructions. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). You can also remove ice manually using a spatula or spoon. I tapped into the kitchen sink's cold water supply. Fits top mount refrigerators. Electrolux, which also owns Frigidaire, has issued a recall for more than 370,000 Electrolux and Frigidaire refrigerators sold in the U.S. and Canada. 3, 2022 at 11:28 AM PDT. Make sure there is no jammed ice that is blocking the mechanical arm from its normal rotation. You may need to use a pair of pliers for this. /
First, check to ensure that the temperature in the freezer is correct, as ice makers will not work in temperatures above 10 degrees. This station is part of Cox Media Group Television. Why did my Frigidaire stopped making ice? Additional issues with some Frigidaire models include a tendency to freeze food stored in the refrigerator, refrigerator doors that come off the hinges, and restocking issues after rotating the shelves. The first one I did took me about 2 hours labor so you might be better off having a appliance repair man do the job. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. The problem had to do with the doors detaching and allow potential injury and hazards to their owners. French. The U.S. Consumer Product Safety Commission recall notice states that there have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. It is important to note that the warranty does not cover damages resulting from misuse, unauthorized repairs, or neglect. The icemakers in these refrigerators.
Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. If the arm is frozen in place, first remove the ice storage bin. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall. The recall: This recall includes units of one Electrolux model and 13 Frigidaire models with specific serial number ranges. Let's Chat Mon-Fri, 8:30am - 8pm (EST) Call Us 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST) Faqs Get support, view how-to videos, and learn tips and tricks. The recall of 13 models of Frigidaire and one model of Electrolux side-by-side, top freezer and multi-door refrigerators was issued due to the ice level detector arm in the ice maker posing a . Frigidaire Gallery FGHB2866PF Refrigerator. ET Monday through Friday, by email at. 4. Make sure the Frigidaire is still plugged in and that the outlet has electricity. Once everything has been reconnected, it is important to turn the power back on and test the ice maker to make sure it is working properly. I have a Frigidaire Gallery Series side by side fridge we bought approx 2 years ago. The following model numbers and their serial number ranges are included in this recall. If all the power sources are in working order, move on to the ice maker. Look for the brand name, model and serial number printed on a label on the right panel inside the refrigerator to check your refrigerator. Influence-free. They should empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector at no charge. I'm obsessed with smart home tech and channel my obsession into new stories for Consumer Reports. The CPSC says Electrolux has received about 185 reports of the ice level detector breaking. Once the ice is removed, remove any screws that are securing the ice maker by using a Phillips head screwdriver. Features sensor arm that activates when ice is low and stops automatically when full. First, check the power supply. product recalls . Reattach the water line and the power source, and reconnect the ice bin. You should also check the freezer temperature. Congratulations, your account was created. If the power is on, check the water supply. The refrigerators all feature an ice maker and come in stainless steel, white and black. Electrolux, which also owns Frigidaire, has issued a recall for more than 370,000 Electrolux and Frigidaire refrigerators sold in the U.S. and Canada. It is important to note that the warranty applies to the original purchaser only and is non-transferrable. Do not forcefully pull out the ice maker as it can damage the lining of the refrigerator and the ice maker itself. Unscrew the mounting screws from the side of the machine and gently remove the ice maker from the machine. While prices may be higher than some other brands, their appliances are built to last, making them a great option for investing in a long-term appliance that will be used for years to come. It cools water to below freezing with liquid coolant circulating through metal tubing inserted vertically into molds filled with water. Once power is disconnected, find the screws that secure the ice maker to the ceiling of the fridge and remove them. You mean the ice maker fill tube that comes down from the top and pours water into the ice maker tray is freezing up? Your username maybe be your email address. Sensor arm activates ice production when ice leave is low, and stops automatically when full. Page 1: Bottom Freezer. Get your Frigidaire parts fast. This premium 48-in built-in refrigerator with exterior ice and water dispenser features a sleek stainless steel outside, and has innovative storage i. Veuillez vous connecter votre compte afin de profiter de vos rabais en ligne. Additionally, Frigidaire does have a few ongoing customer service programs for certain models, such as a 90-day exchange program and a 4-year warranty for select models. If youve checked all of the above and nothing is wrong, then you may need to replace the ice maker. Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard (The United States Consumer Product Safety Commission). Mine is now freezing up again. It'll then work great for 2 days and then stop filling the ice tray again. If your ice maker has a water line attached to it, you will need to disconnect the water line from the back of the unit before it can be removed. One of the incidents reported said that the detector created gum lacerations. If a problem arises within the period of coverage, either the part or the entire unit can be replaced or repaired at a Frigidaire Authorized Service Center with no cost to the consumer. Incidents/injuries: There have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. Did you find out the problem and get any resolution. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. Once the ice is melted and removed, make sure to clean the inside of the freezer and then turn the power back on. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . Frigidaire Gallery for sale - $600 . If the freezer temperature is above 10 degrees F (-12 C) the ice maker will not work properly. 3, 2022 at 11:28 AM PDT. Next melt any ice buildup with a little hot water. As a result of both very strong demand for our appliances and the global supply chain shortages, some of our appliances are experiencing a fulfillment delay. It may take some time to get used to not having an ice maker, but the refrigerator will still work perfectly fine without it. One affected person endured gum lacerations. I bought a new fridge in Nov 2017 and it worked for about a month. Clean it at least once a month and check it periodically to make sure all the parts are working properly.
ET Monday through Friday, by email at IceMakerRecall@electrolux.comor online at www.icemakerrecall.com or at www.electrolux.com or www.frigidaire.com and click on Recalls at the bottom of the page for more information. According to CPSC, customers could contact the company for a free replacement of the ice maker. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Buy newspaper front pages, posters and more. ( 673 from frigidaire.com) $2,399.99. Empty the ice bucket and contact Electrolux. It hasn't frozen up since and it's been several months now. The kit is called a ice maker air handler housing conversion kit, part no: 5303918784 . The company does not seem concerned about their appliance being dangerous. Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. The only thing I can think of is maybe my water pressure was to high and as the filter has become older it has slowed down the water flow in the fridge. First, you will need to locate the circuit breaker that controls the power to the refrigerator and turn it off. Register Your Product Register your appliance to win 10,000. Contact information: For more information, contact Electrolux by phone at 833-840-5926 or by email at IceMakerRecall@electrolux.com, or go to the companys recall information website.