i work for nsw recruitment process

We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments ensure our focus is always on the customer. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Employment Type: Permanent Full Time / Part Time. 1. Before your assessments you should: Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. About the role: The Business Improvement team at Service NSW are?currently looking You usually have a limited time to do the task. Monthly RDO, 5 weeks annual leave and free travel pass. There is a short break in between activities. The typical recruitment process follows the below steps. listed by Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. The NSW SES advertise positions on iWorkforNSW. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Work type: Full-Time. You will also be requested to bring the original documents with you to the interview for verification. describe why youre interested in working for the agency or in the NSW Public Service. when we expect a large number of applications. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. The assessment will be conducted by the external provider Unified Healthcare Group (UHG). For further assistance, read the application checklist or frequently asked questions. Strategy and Customer Support Divisionwithin Service NSW brings focus assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. All rights reserved. A background in retail sales is also highly regarded. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. let them know you have progressed through the assessments. dealing with a question or complaint for a customer service-focused job. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement Applicants who are able to do this are more likely to progress through the application process. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. Line manager: sub managers within the same department. If this is the case, we will make this clear in the job advertisement. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Applications will be reviewed and candidates will be contacted prior to the closing date. Our agency is passionate about delivering first-class Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. Yours may involve some or all of the below steps. employment offer or inclusion in our candidate database. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. You then present this to assessors when you attend for interview. Includes data collections from the past 20 years. A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. Copyright 2015 NSW Public Service Commission. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. Referees name, title and contact details. Visit our Careers site to find out what it means to work for us. I look forward to working with Pulse and the team in the new year when we start hiring again! All rights reserved. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Do your research Jump online and read up on Transport for NSW. Applying for the Position. providing coaching to a team member for a manager role. The application process Read more about the application process for the 2023 NSW Government Graduate Program. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Review your previous work (paid and volunteer) and study experiences. You then prepare a response in the form of a letter, email, memo, or briefing. You will be responsible for undertaking analysis on Make an offer of employment after weighing all the available evidence on balance. Relate your passions and interests to what the job offers you. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Copyright 2015 NSW Public Service Commission. make you a formal offer of employment (in writing). Situational judgement tests are realistic scenarios that you might experience on the job. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Prepare your answers in advance and practise out loud how you'd respond. presentations or written exercises. Information for graduates with disability. All rights reserved. business strategic plans. These questions are often framed to get a personal response. Information about the terms and conditions of your proposed employment will be included. business strategic plans.In this role, you will: Test your computer equipment before you start. You usually have a limited time to do the task. optimise business outcomes Sydney. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. Ensure you have reviewed the requirements for each stream you are applying for. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. Identify the hiring need. These help us to find out a bit more about your past performance and confirm your suitability for the job. Reference checks will be completed prior to offering you employment. businessobjectives and If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. The recruitment process is an important part of human resource management (HRM). Use full sentences, check your spelling and grammar, and stay within the word limit. referee checks. Closing date: 13/03/2023 - 11:59 PM. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. If offered, do a sample assessment before completing the formal assessment. They are the next stage in the process after the job application. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Please enable scripts and reload this page. practice application and interview questions based on the focus capabilities Revenue: Unknown / Non-Applicable. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Information on all the stages of our recruitment process and what will be expected of you. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. Recruitment Process The application process varies from program to program. For enquiries relating to recruitment please Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. More information about the NSW Public Service Commission. You may not proceed through every stage of the assessment process. Applying for a position with NSW SES: All applications will need to be submitted . When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. A drive to succeed and build a professional career. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Our recruitment processes help you to show how you are the person best suited to the job and the agency. Check that you've received an email confirming your application. an interview. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Types of assessments All our assessment processes involve at least one interview. If the referee reports are satisfactory, we may make you an offer. customer service on behalf of the NSW Government and Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Industry: National Services & Agencies. All rights reserved. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. Make a difference to the lives of 8 million people in NSW. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. Employment Type: Various Permanent and temporary opportunities. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Biographies and information on our senior executives. You will be responsible for undertaking analysis on If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. Position Classification: Admin Officer Level 4. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. In this stage you will be asked to provide information about your experience, interests, and education. a range of business processes identification, modelling, analysis, design and Review the role description to help you understand the capability and other important things about the job. send them the role description to help them talk about how your previous work relates to the job. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. There are currently 110 jobs The interview will generally involve a single interview panel consisting of two or more assessors. The purpose is to determine if you can do a technical part of a job. Looking for a rewarding career? We are committed to employment practices that are fair, responsive and inclusive. Copyright 2015 NSW Public Service Commission. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Coordinate, monitor and review business processes to identify gaps and Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Total remuneration package: $66338.79 - $67937.54. You should prepare a succinct application demonstrating why you believe you are the best person for the position. calibrated against core values of passion, teamwork, and accountability to You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. analysis, design reengineering to support business process improvement and All new employees must agree to comply with the requirements outlined in the policy. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. customer experience to all citizens across NSW. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Test your computer equipment before you start. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. The recruitment process may include: an assessment of your application. explain how youve shown your knowledge, skills, and abilities in a certain situation. reengineering,and If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. This will help you understand your many employer obligations, including tax and superannuation. Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. If you don't receive a confirmation email, check your junk or spam folders. Role:Process Improvement When we invite you for an interview, we will also request contact details for your referees. analysis, design reengineering to support business process improvement and and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Complete and submit your application. Resources to support senior leaders contemplating an organisation restructure. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: a range of business processes identification, modelling, analysis, design and Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. They help us to learn about how you are likely to perform the job. The job ad and information package will give you instructions on what to put in your application. Search jobs. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. About the job: Every day is different as a Recruitment Resourcer with HNE Health. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. Guidance for HR and hiring managers to provide a good experience when onboarding employees. Effective Candidate Evaluations. Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. You can use this time to research and prepare your proposal, analysis or response. Allow 2-3 hours to complete the entire application. Stage 1: Online application. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. This will include a list of dates and times. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. material foroperational Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. Our common interview format is the structured behavioural interview. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). After we review all applications, we will let you know if you will progress to the assessment stage. As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . Your browsing experience may be affected by not having the most up to date version. Information for graduates with disability. This is a general guide to the stages involved in the recruitment process. All our assessment processes involve at least one interview. They usually involve completing several assessments over a part or whole day. In-tray exercises simulate administrative aspects of a role. Lodge your NSWPF application through I work for NSW. We are focused on delivering first-class customer service, digital transformation and regulatory reform. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Assessments allow you to show how your knowledge, skills and abilities suit the job. Tell us about any adjustments you may need for the assessment process. (BPM) to ensure effective governance and best practice processes and principles Use full sentences, check your spelling and grammar and stay within the word limit. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. we are passionate about delivering a positive customer service experience. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. need you to develop and present your strategy (for example, for the design and implementation of the program). You will also be invited to book into a virtual assessment centre. Careers at Department of Customer Service. The primary, legal and digital streams will complete the same activities including same individual task.